Release notes for version

Listed below are all the changes contained within this release.

Installation Updates

Issues resolved

Release notes for version

Listed below are all the changes contained within this release.

ConfirmConnect Installation/Upgrade

New Functionality

Issues resolved

Changes which will be available once the Confirm host is upgraded to V15.10 include:


ConfirmConnect requires a Web Service installation as well as installation on one or more devices.

Web Service

Follow the installation instructions below: -

Installing the Web Service for the first time

Download the ConfirmConnect Web Service installer from ConfirmConnectWebService.exe and run through the instructions contained on the Web Server Installation page.

Upgrade the existing Web Service installation

Download the ConfirmConnect Web Service installer from ConfirmConnectWebService.exe and replace the contents of your existing ConfirmConnect Web Service.
This can be done by either pointing the installer to the web service location or by installing to a second location and manually copying the full contents over the existing web service.


For devices which do not have ConfirmConnect installed, use the applicable QR code below.
Note: For Device upgrades, follow the Upgrading Devices instructions

Android and iOS

Install from ConfirmConnect from either the iTunes App store or the Google Play store. The QR Codes below will take you to ConfirmConnect in the relevant store.

Windows (7/8)

Use the QR Code to download the file. This can then be extracted to a directory of your choice. Once extracted, launch ConfirmConnect by running the ConfirmConnect.exe.

Web (Chrome)

ConfirmConnect can be run via Google Chrome and is installed as part of the Server Installation mentioned above. Using ConfirmConnect in Google Chrome isn't intended for production purposes but does allow it's use for training purposes.
Note: Using Google Chrome will use a device licence. If you clear your browser cache and then use ConfirmConnect again, a second device licence will be used.

Android (3.0 and above)


iOS (6.0 and above)


Windows (7/8)


Web (Chrome)


Upgrading Devices

Upgrading to v3.10.0 from any earlier version

Follow the instructions below for your chosen platform:

v3.10.0 and above

Upgrading from version 3.10.0 to any later versions will be driven by the web service, unless otherwise specified. Once the web service has been updated, devices will react in one of the following ways:

  1. When a user is already singed in.
    • A warning message will appear on the transfer screen indicating an update is available.
    • Complete any outstanding transfers and sign out.
    • Refer to "When a user is signed out" below.
  2. When a user is signed out.
    • On the sign in screen, when a user taps away from the URL field or when the sign in button is pressed a version check will occur and ConfirmConnect will be updated to the same version as the web service if required.
    • Once the update completes, the sign in screen will be displayed again with an updated version number displayed below the sign in button.
    • Sign in once more to continue working.

Device Licences

When ConfirmConnect is installed, it is given an installation ID, this is tied to a device licence in Confirm. When ConfirmConnect is removed from a device or, if using Chrome, the cache is cleared, the installation ID will be removed but the link to the Confirm device license will remain.
To remove any redundant licences from Confirm, navigate to the ConfirmConnect registration screen and find the entry for installation ID which is no longer required and delete it.

ConfirmConnect Help Documentation

The latest ConfirmConnect Help documentation is now available in PDF format from this Website.

Available as two documents: - one for end Users (ConfirmConnect - User Documentation) and one for Administrators (ConfirmConnect).

Previous Releases

For a list of changes contained in older versions of ConfirmConnect please see the Previous Releases page.